Who is Dawiyat?
Dawiyat Integrated is a wholly owned subsidiary of "Saudi Electricity Company" licensed to provide fiber infrastructure services to the licensed operators in the kingdom of Saudi Arabia to enable connectivity and broadband services between the licensed operators and end-customers.
What are the services offered by Dawiyat?
Dawiyat Integrated company offers wholesale telecom services to the licensed service providers in the kingdom of Saudi Arabia, you can have a brief about our services by visiting our website services section.
Who are Dawiyat customers?
Dawiyat Integrated services target the Operators and licensed service providers for connectivity and broadband services in the kingdom of Saudi Arabia.
Does Dawiyat offer Internet and Broadband Services to individuals?
Dawiyat does not offer services directly to individuals, all Dawiyat Integrated services are provided to the licensed service providers only.
Who are the licensed service providers that I can contact to request Internet and Broadband Services over Dawiyat Integrated fiber?
"You can request the service by contacting the sales channels of the licensed service providers in the kingdom of Saudi Arabia:
STC
Mobily
Zain
ITC
Go
How to get internet and broadband services over Dawiyat Integrated fiber?
You can request the service by contacting the sales channels of the licensed service providers in the kingdom of Saudi Arabia.
How can I ensure my home is covered with Dawiyat Integrated fiber?
Please check if there is Dawiyat Box at your Home outside, if there is no Box then the Home is out of Dawiyat Integrated fiber coverage.
What is the metal plate?
The metal plate is a metallic identification plate that contains box reference number "Plate Number" consisting of 11 characters starting with letter "D" in the following format (Dxxxxxxxxxx)
What is the plate number?
It is a reference number printed on the metal plate usually located outside your Home next to Dawiyat fiber box.
Can I order Internet and broadband services from service provider without having plate number?
You must have your Home plate number to be able to order internet and broadband services from the service providers to locate the fiber box to be used for providing the service.
What are the internet and broadband service charges?
Please contact the sales channels of the licensed service providers to request the needed information about internet and broadband services and their prices, as Dawiyat Integrated does not offer any internet and broadband service to individuals.
Who is responsible for delivering the internet and broadband services and when will be activated?
Please check with the Service provider you requested the service through to follow up your service request and confirm when your service will be activated.
What is the procedure if I have a problem with my internet and broadband service?
If you are having a problem with your internet and broadband services, please contact your service provider that you requested the service through.
What is the procedure for service change or cancelation?
If you want to make any changes to your internet and broadband services, please contact your service provider that you requested the service through.
I have the plate number but service provider informed me that they cannot activate the service because this plate number is not available. What should I do?
Please submit your request including your contact details and the plate number in the form here
Is Dawiyat personnel authorized for placing service order or collect money?
No, Dawiyat Integrated representative is not authorized for accepting any service request from individuals or collect money as well.
Will Dawiyat send me any bills to pay?
Dawiyat never issues any bills for individuals.
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